Thank you for choosing wesoprotv.com (“Website,” “Service,” “we,” “us,” or “our”). We value your business and are committed to providing high-quality digital streaming services. This Refund Policy explains the conditions under which refunds may or may not be granted for purchases made on our website.

By completing a purchase or subscription on wesoprotv.com, you (“User,” “Customer,” or “you”) acknowledge and agree to the terms of this Refund Policy.

1. Digital Products and Immediate Access

All products and subscription plans offered through wesoprotv.com include instant digital access to media content, channels, streaming features, or other digital benefits. Upon successful payment, the system immediately grants access to the purchased Service. Because the value of the Service is delivered instantly and cannot be returned in any usable form, all standard purchases are considered final.

For this reason, we operate under a strict “No Refund” policy, except under the limited conditions described below.

2. Standard No-Refund Policy

Due to the nature of digital media and the immediate availability of content upon purchase, wesoprotv.com does not provide refunds for:

• Change of mind
• Accidental purchases
• User errors
• Lack of personal satisfaction
• Device incompatibility not caused by our system
• Internet outages, slow connections, or technical issues occurring on your end
• Failure to use the Service after purchase
• Misunderstanding of features clearly described on the Website

This policy applies equally to all subscriptions, one-time payments, renewals, promotional offers, and discounted plans.

Before making a purchase, users are encouraged to review all product details and ensure that their device, network, and software meet the technical requirements necessary for streaming.

3. Exceptions: Service Not Working or Failure to Deliver

While we maintain a strict no-refund policy for most situations, we also understand that technical issues can occur. If the Service fails to function as intended due to an error on our side, we are willing to issue a refund.

A refund may be granted ONLY under the following conditions:

1. The Service delivered is unusable or completely non-functional,
2. The issue is caused by our platform or systems, and
3. You submit a valid refund request within 2 business days of the purchase date.

Examples of qualifying issues include:

• Complete failure of account activation caused by our system
• System-wide outage preventing all users from accessing the Service
• Technical errors or disruptions proven to originate from our server or platform
• Payment processed but Service access not delivered due to an internal system fault

If the issue is determined to be caused by your device, internet provider, software, router, location, or configuration errors beyond our control, refunds will not be issued.

4. Refund Request Procedure

To request a refund under the conditions outlined above, you must:

1. Contact our support team at [YOUR SUPPORT EMAIL]
2. Provide your full name, email address, payment method, and order number
3. Describe the issue in detail, including screenshots or video when possible
4. Cooperate with troubleshooting steps so our team may determine the cause of the problem

Refund requests must be received within 2 business days from the time of purchase. Requests submitted after this period cannot be processed.

We reserve the right to deny any refund request if:

• The issue cannot be verified
• The problem appears to be on the user’s end
• The user refuses troubleshooting steps
• The user has violated any part of our Terms & Conditions
• The request is outside the allowable timeframe

5. Processing Time and Method

If your request is approved, refunds will be issued to the original payment method used during purchase. Refund processing times may vary depending on your bank, card issuer, or payment provider, but typically appear within 3–10 business days.

Wesoprotv.com is not responsible for delays caused by third-party financial institutions.

6. Chargebacks and Disputes

Initiating a chargeback without first contacting our support team to resolve the issue is considered a violation of this Refund Policy and our Terms & Conditions. Fraudulent chargebacks will result in:

• Immediate termination of access
• Blacklisting from future use of our Service
• Submission of evidence to payment processors, banks, and relevant authorities

We strongly encourage users to resolve issues directly with us before escalating to a dispute.

7. Changes to This Refund Policy

We reserve the right to modify, update, or revise this Refund Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the Service after the updated policy is posted constitutes acceptance of the revised terms.

8. Contact Information

If you have any questions about this Refund Policy, please contact us at:
Email: john@mailbox10.com